Legal Documents

Diceymio Terms & Conditions – In plain terms Your Rights & Responsibilities

We believe rules should be simple and transparent. This page contains all of Diceymio's terms in plain, clear language. We recommend reading through before signing up.

Last Updated: May 2026 In Bengali 18+ Only
What's in This Document
Account Rules
Payment Terms
Bonus Policy
Game Rules
Prohibited Activities
Responsible Gaming

Summary of Key Policies

Key Highlights at a Glance

Age Requirement: 18+
Registration on Diceymio is only open to individuals aged 18 and above. Providing false information during age verification is strictly prohibited and may result in account termination.
Single Account Only
Each individual may hold only one account. If multiple accounts are found belonging to the same person, all accounts and balances may be forfeited.
Provide accurate information
You must provide your correct name, mobile number, and ID details during registration and KYC. Providing inaccurate information may result in withdrawal delays.
Payments in Your Own Name
All deposits and withdrawals must be made through a method registered in your own name. Use of another person's account or third-party payments is not accepted.
Use Bonuses Fairly
Wagering requirements must be completed before a bonus can be used. Any attempt to abuse bonuses may result in account suspension.
Fair Play Guarantee
Diceymio uses a certified RNG. All game outcomes are entirely random and cannot be predetermined by anyone.
1

General Terms & Agreement Summary

By using the Diceymio website or mobile app, you agree to these Terms & Conditions. We recommend reading the full document carefully before signing up. If any section is unclear, contact our Help Centre.

These terms and conditions constitute a legally binding agreement between the Diceymio platform and the user. All rules stated herein are in effect, and this document shall be considered final in the event of any dispute.

Important: Diceymio is strictly prohibited for users under 18. Parents and guardians are advised to enable password protection on their devices.

2

Account Registration & Management

To register with Diceymio, the following conditions must be met. Accounts created with false information may be terminated at any time. Diceymiohas.

  • You must be 18 years of age or older to register.
  • Only one account per person, household, or IP address is permitted.
  • The name, mobile number, and email provided at registration must be accurate.
  • Users are responsible for keeping their password secure. Login credentials must not be shared with anyone.
  • Any unusual activity on your account must be reported to Support right away.
  • A copy of your national ID or passport may be required for KYC verification.

Right to Close Account: Diceymio reserves the right to temporarily or permanently suspend any account in cases of rule violations, suspected fraud, or legal requirements. Any valid balance will be returned in such cases.

3

Deposit, Withdrawal & Payment Policy

All financial transactions on Diceymio are processed through secure, encrypted channels. Contact support for any payment-related issues.

Method Minimum Deposit Minimum Withdrawal Processing Time
BKash৳200৳5001–3 hours
Nagad৳200৳5001–3 hours
Rocket৳ 300৳5002–6 hours
  • Withdrawals must be made via the same method used for the original deposit.
  • KYC verification must be completed before your first withdrawal.
  • Diceymio may request additional verification for suspicious transactions.
  • Bonus balance cannot be withdrawn directly – wagering requirements must be met first.
  • Deposits are generally non-cancellable and non-refundable; however, exceptions may be considered in cases of technical error.
4

Bonus & Promotional Offer Terms

Diceymio's bonus offers are attractive, but each bonus comes with specific terms. Please review those terms before claiming any bonus.

  1. Each bonus has its own wagering requirement – typically ranging from 15x to 30x.
  2. Bonuses must be used within the specified validity period after claiming; otherwise they will expire.
  3. Multiple bonuses may not be active or combinable at the same time.
  4. Winnings from bonuses may be subject to a maximum withdrawal cap — details will be specified in each offer.
  5. If bonus abuse (arbitrage, bonus hunting, etc.) is detected, the bonus will be voided.
  6. Winnings from free spins are credited as bonus balance, not as withdrawable cash.

Wagering Calculation: Say you receive a ৳1,000 bonus with a 20x wagering requirement — you'll need to wager ৳20,000 in total. Slots count at 100%, while Live Casino games may count at only 10–20%. Full details are listed on each bonus page.

5

Game & Betting Rules

All games on Diceymio have their own rules, accessible via the in-game information once the game loads. However, certain general rules apply to everyone:

  • Once confirmed, a bet generally cannot be cancelled unless a technical issue occurs.
  • If a match or event is cancelled, the full stake will be refunded.
  • Odds may change during live betting — the odds at the time your bet is placed are final.
  • In the event of an internet disconnection, the data stored on the server will be considered final.
  • Any dispute regarding game results must be reported to support within 24 hours.
  • Any winnings obtained by exploiting a software error will be considered void.
6

Prohibited Activities

Any of the following actions may result in account termination and balance forfeiture:

  • Opening multiple accounts or using someone else's account.
  • Engaging in fraud, hacking, or exploiting software vulnerabilities.
  • Bonus abuse (bonus hunting/arbitrage) or artificially fulfilling wagering requirements.
  • Money laundering or suspicious financial activity.
  • Attempting to access another user's information or account.
  • Accessing the platform from a restricted region using a VPN or proxy.
  • Use of auto-betting bots or any automated software.

Fraud Report: If you notice any suspicious activity, please report it to Diceymio Support immediately. Thank you for your cooperation.

7

Privacy & Personal Data

Diceymio Your personal data is treated with the highest level of care. Full details on how information is collected, used, and protected can be found in our Privacy Policy.

  • Personal information is never sold to third parties.
  • Information may be disclosed to the relevant authorities when required by law.
  • All data is protected with SSL 256-bit encryption.
  • To view or delete your data, please contact Support.

For more details Privacy Policy page View.

8

Limitation of Liability

Wins and losses are a natural part of gaming. Diceymio does not guarantee any specific winnings and is not liable for any losses incurred by users.

  • Diceymio is not liable for any losses caused by internet disconnection, power outages, or device issues.
  • In the event of a technical error from a third-party game provider, compensation will be attempted where possible.
  • Users are responsible for the security of their own account.
9

Policy on Changes to Terms

Diceymio These terms may be updated at any time. Users will be notified of significant changes via email or in-app notification.

Continued use of the platform after any updates constitutes acceptance of the revised terms. If you do not agree to the new terms, please close your account.

10

Contact & Dispute Resolution

For any complaints or enquiries, please reach out through the Help Centre first. If the issue remains unresolved, you may submit a formal complaint via email.

  • Live Chat Support: Active 24/7, with an average response time of 4 minutes.
  • Email: support@diceymio.net – Response within 4–12 hours.
  • Formal complaints will receive a response within 7 business days of receipt.

Help Center: For detailed guides, FAQs, and live support Help Centre View page.

FAQ

VIP Benefits & Tournament FAQs

Diceymio's VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Benefits increase at each level.

Bronze (Starting tier): General cashback offers, weekly bonuses.
Silver: Enhanced cashback rates and faster withdrawal processing.
Gold: Dedicated account manager and exclusive tournament access.
Platinum: Higher deposit & withdrawal limits, personalised bonus offers.
Diamond: Maximum cashback, priority 24/7 support, and invitations to exclusive events.

Points accumulate based on your monthly wagering activity, and your tier is determined by those points. Visit the VIP page or contact support for more details.

Diceymio regularly hosts slots tournaments and live leaderboard challenges. Each tournament has its own rules, but the general format is as follows:

Points Calculation: Points are awarded per bet on selected games — for example, 1 point for every ৳100 wagered. In some tournaments, points are calculated based on the amount won.

Leaderboard: Updates in real time. Log in via the app or site to check your current standing.

Prize Distribution: At the end of each tournament, top-scoring players receive cash prizes or bonuses. Prizes are typically credited to accounts within 24–72 hours. In the event of a tie, the prize is split equally.

Done reading all the terms?

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