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Responsible Gaming – DiceymioLet entertainment on - be balanced and safe

Gaming is only enjoyable when it's done with a clear head and within a budget. Diceymio always wants you to play with a smile. That's why we provide a set of tools to help you stay in control.

Deposit Limit Cooling-Off Self-Exclusion Budget Tracker
Responsible Gaming Checklist
I play for fun, not for income
I set a budget in advance
I won't chase my losses
I'm sticking to my time limits
I know how to take a break when I need one
Player
Maximum protection
Free
Protection Tools
Trained
Support Team
18+ only
Age verification is mandatory

Diceymio's Responsible Gaming Tools

Take control yourself — six tools, completely free

Popular
Deposit Limit
Set your own daily, weekly, or monthly deposit limits. Any reduction takes effect immediately.
  • Go to Account Settings
  • Open the Responsible Gaming menu
  • Enter your preferred limit and save
Session Time Limit
Decide in advance how long you'll play in one session. When your time is up, the system will remind you.
  • From 30 minutes up to 8 hours
  • You get a warning beforehand
  • Changes take effect immediately
Cooling-Off Period
Take a temporary break from 1 day up to 6 weeks. Login is disabled during this period, giving you time to clear your head.
  • Set Your Own Time Limits
  • No games can be played during the break
  • Cannot be reduced within 48 hours
Self-Exclusion
For a long-term break, self-exclude for anywhere from 6 months to permanently. Once active, it cannot be cancelled for at least 30 days.
  • 6-month / 1-year / permanent options
  • All marketing will be turned off
  • There is a cooldown period before rejoining
Budget Tracker
See your spending and winnings all in one place. Monthly reports help you understand your own habits.
  • Weekly & Monthly Summary
  • View Breakdown by Game
  • Receive reports by email
Support & Guidance
If you feel like you're losing control of your play, talk to our expert support team right away. No judgment, ever.
  • 24/7 Confidential Chat Support
  • Support available in Bangla
  • You will be referred to a support organisation if needed
98%
Player plays responsibly
50,000+
Active deposit limit users
24/7
Support team ready
4 minutes
Average support response time

What is Responsible Gaming?

Many people think responsible gaming means cutting back or quitting altogether. That's not what it means. Responsible Gaming It means playing on your own terms, within your own limits, for enjoyment – without letting gaming affect the rest of your life.

Diceymio We believe a happy, healthy player is our greatest asset. That's why we don't just offer games — we offer the tools to keep you safe. All we ask of you is one thing: play, but stay well.

Online gaming is growing rapidly in Bangladesh, with millions of people using platforms for entertainment. But some don't notice when the fun starts turning into a habit. Diceymio's goal is to provide help right at that moment.

For those just starting out, the advice is simple: set a budget and a deposit limit from day one. That's not a sign of weakness — it's the smart move. Even long-time players should check in with their own habits from time to time.

Is gaming entertainment for you, or has it become a problem?

Ask yourself a few simple questions. If most of your answers are "yes", it's time to pause and reflect:

  • Are you placing bigger bets to try to win back what you've lost?
  • Are you cutting into family time or work hours because of gaming?
  • Are you hiding how much you're spending on games from your family?
  • Are you using everyday living expenses to fund your gaming?
  • Do you find yourself unable to stop playing even when you want to?

If you answered yes to more than one of these questions, please reach out to our support team. No judgment — just help.

How to set a deposit limit

1
Log in to Your Account
Click the profile icon in the top right corner
2
Open Settings
Look for the "Responsible Gaming" menu
3
Select a limit
Daily / Weekly / Monthly – your choice
4
Enter the amount and save
Takes effect immediately; increases take 48 hours to apply

Need help? Can't find the setting? Let us know via live chat — we'll walk you through it.

Rules for changing limits
Instant
When You Lower Your Limit
48 Hours
If you increase your limit

This delay is intentional – it's designed to prevent impulsive deposits in the heat of the moment.

Know the Warning Signs

If you notice these signs, pause and talk to someone

Chasing losses
Chasing losses with bigger bets to win back what you've lost is an extremely dangerous cycle.
Losing track of time
You sit down for a quick session and hours slip by. You're losing sleep or struggling to focus at work.
Withdrawal from family
You're spending less time with family, friends, or loved ones because of gaming – or keeping it hidden from them.
Using essential expense money for gaming
Using money meant for food, rent, or your children's education to gamble is the most important warning sign of all.
Feeling uneasy when you're not playing
You feel restless, irritable, or on edge when you're not playing. You can't stop thinking about gaming.
Unable to control yourself
You've told yourself "I'm done playing" but keep coming back. It feels like you just can't stop.

10 Tips for Balanced Gaming

Practical tips learned from experienced players

1
Set your budget before you play
Set aside a monthly gaming budget that you can afford to lose without it affecting your household.
2
Think of it as entertainment money
Think of money spent on gaming the same way you think of buying a cinema ticket — once it's spent, it's spent.
3
Take a Break After a Loss
If you take a big loss, stop for the day. Take a breather and revisit it with a clear head tomorrow.
4
Decide to stop while you're ahead
Set a win limit too. Once you've hit a certain amount, call it a day.
5
Don't play out of compulsion
Avoid playing while under the influence or when you're stressed – your judgment won't be at its best.
6
Keep alternative entertainment options
Keep other activities in your routine too – reading, sports, or spending time with family, not just gaming.
7
Spend Time Away from Your Device
Step away from your phone or computer for at least a few hours every day.
8
Tell Someone You Trust
Letting a family member know keeps you far more accountable. Keeping it a secret only makes things worse.
9
Understand RTP — don't rely on luck alone
In the long run, every game is designed to favour the house. Keep that in mind when you play.
10
There's no shame in asking for help
If you think there's a problem, reach out to Diceymio support or a specialist. It takes courage, and that's something to be proud of.

Check for Yourself

Answer these questions honestly

1
Do you know exactly how much you spent on gaming last month?
2
Do you often end up playing longer than you originally planned?
3
Do you lose your temper after a loss and play again to make up for it?
4
Do you feel that gaming has been eating into your work or family time?
5
Has someone close to you expressed concern about your gaming?
Understand the odds
0–1 Yes: You're enjoying gaming in a balanced way. Keep it up and stay mindful.
2–3 Yes answers: Time to be careful. Set deposit limits and time limits.
4–5 Yes answers: Please contact support. We're here and ready to help.

How Self-Exclusion Works

If you feel like you need a longer break, DiceymioUse -'s self-exclusion feature. It's not easy to undo — so you don't make the wrong call in an emotional moment.

6-month break
The most popular option for a short break
1-year break
For longer-term recovery
Permanent Exclusion
A complete and permanent separation — rejoining is not permitted

During the exclusion period: All marketing emails and notifications will be stopped. Any valid account balance can be withdrawn. Any attempt to open a new account will be detected.

FAQs

FAQs on password and account verification

Forgetting your password happens to everyone. There's a "Forgot Password" option right on the Diceymio login page.

Step 1: Go to the login page and click "Forgot Password".
Step 2: Enter your registered mobile number or email.
Step 3: An OTP will be sent to that number or email.
Step 4: Verify with your OTP and set a new password.

If you haven't received your OTP, check your spam folder first. Still nothing? Contact us via live chat and we'll verify your identity and assist you.

Before your first withdrawal on Diceymio, you'll need to complete KYC identity verification. This is mandatory — it helps prevent fraud and money laundering.

What you'll need:

• National ID Card (NID) – clear photos of both front and back required
• A selfie holding your NID (good lighting recommended)
• Proof of payment method – to confirm that the bKash/Nagad number you're withdrawing to belongs to you

Duration: Once all documents are submitted correctly, verification is usually completed within 24 hours. During busy periods, it may take up to 48 hours.

If you run into any issues or can't upload your documents, reach out via live chat – our support team is ready to help.

Fun with responsibility

Play Safe, Stay Well

Gaming at Diceymio is all about entertainment, excitement, and fun – no stress involved. Join now and play responsibly.

Register for free Talk to Support
Free Protection Tools 24/7 confidential support 18+ Only
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